ON THE RECORD
Terms of Service
Last updated: August 2026
1. Who we are
Salus Studios Limited is a company registered in England & Wales (company number 17268621) ("Salus Studios", "we", "us", "our"). We build and sell digital products and automated tools, including under our trading names.
These terms govern your use of our websites and any digital products or tools purchased or accessed through them. By making a purchase or using our free tools you confirm that you have read, understood and agree to be bound by these terms. If you do not agree, do not purchase or use the tools.
Prices are shown in the currency stated at checkout.
2. Condition of purchase, governing law
It is an express condition of every purchase that these terms, and any contract formed when you buy from us, are governed by the laws of England & Wales. By completing payment you accept that condition. If you are not willing to contract on the basis of English law, you must not complete a purchase.
This does not deprive you of the protection of any mandatory consumer-protection rules of the country or state where you live that cannot be contracted out of, those continue to apply alongside these terms.
3. Products, delivery and billing
Our products are digital downloads, automatically generated documents, or digital services delivered online. After a successful payment you will receive an email containing a receipt and, where applicable, a secure, time-limited download or access link. Delivery is typically within minutes of payment.
Download links expire after 7 days. If you need a new link, contact us at [email protected].
Payments are processed by Stripe or PayPal. Your receipt and card or bank statement may show the charge as "SALUS" or "SALUS STUDIOS" rather than the product's brand name, this is the operating company's payment account, not a separate charge.
4. Apps, and auto-renewing subscriptions
This section applies when you use one of our mobile apps rather than buying from our website. It sits alongside the rest of these terms; where the two differ for an app purchase, this section wins.
The app is bought from Apple or Google, not from us. Payment is taken by the App Store or Google Play against the account you are signed in to on your device. Sections 3 and 5 above describe website purchases through Stripe or PayPal and do not apply to an in-app purchase.
What a subscription gives you
A subscription unlocks the app's full catalogue and its paid features. The plans, their length and their price are shown in the app before you buy, in your own currency, and they are the prices that apply. Our apps remain usable without a subscription; a subscription widens what you can do rather than switching the app on.
Renewal, and how to stop it
- A subscription renews automatically at the end of each period unless you turn renewal off.
- You must turn it off at least 24 hours before the current period ends, or it will renew.
- The renewal charge is taken within the 24 hours before the current period ends, at the price shown for that plan.
- You normally manage and cancel it in the store account used to buy it. On iPhone, open Settings, tap your name, then tap Subscriptions. Apple controls Apple subscription cancellations. On Android, open Google Play, tap your profile icon, then Payments & subscriptions, Subscriptions, White Noise, and Cancel subscription. You can also use Google's official Google Play cancellation route. If you need help with a Google Play subscription, contact us and we can review or process a developer-side cancellation where Google Play policy permits it. Deleting the app or your Salus account does not cancel store billing.
- Where a plan includes a free trial, any unused part of it is lost when you start a paid subscription to that plan.
Refunds on an app purchase
Apple decides App Store refund requests under its policy. Apple's route is reportaproblem.apple.com. Google Play purchases are governed by Google's refund rules. You can use Google's official Google Play refund route or contact us. We can review and issue a Google Play refund through the developer tools where appropriate under our policy and applicable law. If something in the app is genuinely broken, email us and we will help you get it put right.
Your account in the app
Signing in to a Salus account is optional. In White Noise, sounds available under your free or store-bought entitlement, on-device saved mixes, the sleep timer, and Apple or Google purchase and restore routes work without a Salus account. A purchase made while signed out stays valid through that store and is linked to a Salus account only when you choose to sign in and claim or restore it. Signing in enables shared-account features such as syncing saved mixes and carrying an account-linked Premium entitlement to another device or platform. What we hold if you sign in, and how to delete it from inside the app, is set out in our Privacy Policy.
You must be at least 13 years old to create or use a shared Salus account. If you are under 13, do not sign in or create one. If you are 13 or older but not yet an adult where you live, use the account only with permission from a parent or guardian.
Analytics
White Noise does not collect analytics. The app we ship today creates no measurement identifier, reads no advertising attribution from Apple or Google, and sends no usage data. There is nothing to switch off and no set-up step to get past.
If that ever changes, the app will ask you inside the app before anything is collected, refusing will cost you nothing, and the full detail of what each choice would mean is written out in advance in our Privacy Policy. We will not add a separate page for it, and we will not bury it in a change nobody is told about.
5. Licence
When you purchase a product you receive a personal, non-exclusive, non-transferable, revocable licence to use the files for your own personal or business purposes. You may use templates for client work. You may not resell, redistribute, sub-licence, publish, or share the files with others, and you may not represent our products as your own product for sale.
6. Refunds and your statutory rights
Our products are digital content delivered instantly. By purchasing and accessing the download or service, you ask us to begin delivery immediately and acknowledge that, to the extent permitted by law, you lose any right to cancel for change of mind once delivery has begun.
If a product is faulty, not as described, or you are unable to access your files, email us within 14 days of purchase and we will fix the problem or provide a refund. Nothing in this section affects any non-excludable statutory rights you have as a consumer (including, where they apply to you, rights under the UK Consumer Rights Act 2015 or equivalent consumer-protection law in your jurisdiction).
By completing your purchase, you acknowledge that you are purchasing a digital product that will be made available to you immediately upon payment.
7. Free tools
Our free tools, and any output they generate, are provided "as is" and "as available", without warranty of any kind, express or implied. The output is generated automatically by third-party AI systems, has not been reviewed by any human professional, and should be treated as a rough starting point only, not as professional advice. We do not guarantee that the tools will be available, uninterrupted, error-free, or fit for any particular purpose, and we are not liable for any decision made or action taken in reliance on generated content.
8. No professional advice, important disclaimers
Salus Studios Limited is not a law firm, accountancy practice, tax adviser, medical provider, or any other kind of regulated or professional advisory service, and no professional relationship is created by your use of our websites or products.
All products and content, including paid templates, contracts, spreadsheets, documents, audio content, and generated content, are provided for general informational, educational, or entertainment purposes only. They are generic starting points and do not constitute:
- Legal advice or a substitute for professional legal counsel
- Financial advice or a substitute for professional accounting services
- Tax advice, always consult a qualified tax professional or the relevant tax authority
- Medical or health advice, always consult a qualified health professional
- Business advice, always conduct your own due diligence
Contract and document templates are generic starting points and have not been reviewed by a lawyer for your specific circumstances or for the law of any particular jurisdiction. You are strongly advised to have any contract reviewed by a qualified legal professional before use in a real business transaction.
Automated tools produce output based on your input and on third-party AI models. This output has not been verified for accuracy and has not been reviewed by any human professional. Do not make financial commitments, sign agreements, or take business, legal, tax, or health decisions based solely on generated content. You are solely responsible for verifying any output before relying on it.
9. No warranties
To the fullest extent permitted by law, all products, tools, and content are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including (without limitation) any implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that any template, document, or generated output is accurate, complete, current, legally compliant in your jurisdiction, or suitable for your circumstances.
10. Limitation of liability
To the fullest extent permitted by law, Salus Studios Limited and its officers, employees, contractors and agents shall not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, contracts, anticipated savings, goodwill, or data, whether arising in contract, tort (including negligence), breach of statutory duty or otherwise, and whether or not foreseeable, resulting from or relating to:
- Your use of, or inability to use, our products, tools or services
- Any reliance placed on template documents, generated content, or any other content provided through our websites
- Any errors, omissions, inaccuracies, or non-compliance in our products or generated output
- Any decision, agreement, filing, or transaction you enter into in connection with our products
Our total aggregate liability to you for all claims arising out of or related to these terms, our websites, the tools, or any product, whether in contract, tort, or otherwise, shall not exceed the total amount you actually paid to us for the specific product giving rise to the claim (and, for the free tools, shall be limited to zero to the extent permitted by law).
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited, including any non-excludable rights you have under the UK Consumer Rights Act 2015 or applicable consumer-protection law in your jurisdiction.
11. Indemnity
You agree to indemnify and hold harmless Salus Studios Limited from and against any claims, liabilities, losses, damages, costs and expenses (including reasonable legal fees) arising out of or relating to: (a) your misuse of our products, tools or content; (b) your breach of these terms; (c) your unlawful use of, or your reliance on, any template or generated output; or (d) your breach of any third party's rights. This clause does not apply to liability that cannot lawfully be shifted under the consumer-protection law that applies to you.
12. Intellectual property
All content on our websites, including designs, templates, copy, code, audio, and branding, is owned by Salus Studios Limited or its licensors and is protected by intellectual property laws. The documents and tool outputs you generate or download are yours to use within the scope of the licence in section 5.
13. Governing law and jurisdiction
These terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, their subject matter or formation, are governed by and construed in accordance with the laws of England & Wales. As set out in section 2, agreement to English law is a condition of purchase.
The courts of England & Wales shall have jurisdiction to settle any such dispute. This does not prevent you, where you are a consumer, from bringing proceedings or relying on mandatory consumer-protection rights in the courts of the country or state where you live, where applicable law gives you that right.
14. General
- Severability. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions continue in full force, and the invalid provision will be applied to the maximum extent permitted by law.
- No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
- Assignment. We may assign or transfer our rights and obligations under these terms (for example, as part of a sale or reorganisation of the business). You may not assign yours without our consent.
- Entire agreement. These terms, together with our Privacy Policy and the disclaimers shown at the point of use, are the entire agreement between you and us regarding our websites and products, and supersede any prior understanding.
- Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
15. Changes to these terms
We may update these terms from time to time. The date at the top of this page reflects the most recent revision. The terms in force at the time of your purchase apply to that purchase.
16. Contact
Questions about these terms? Email [email protected], or write to Salus Studios Limited (company no. 17268621), England & Wales.
Business information
- Company
- Salus Studios Limited, registered in England & Wales (company no. 17268621)
- Governing law
- Purchases are made under the laws of England & Wales, see section 2 above
- Payments
- Processed by Stripe or PayPal; the charge may appear as "SALUS" or "SALUS STUDIOS" on your statement
- [email protected]